Manage Tutor Admin & Tutors
As your team changes, you may need to update tutor details, change their responsibilities, or manage their access to SimFlow. Tutor Hub lets Tutor Admins manage existing Tutors and Tutor Admins from one place.
From here, you can update user details, change roles or cohort assignments, send password reset emails, and deactivate or restore accounts.
Note: These management actions are performed by a Tutor Admin. Tutors don't have access to Tutor Hub and can't edit other Tutors or Tutor Admins.
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Edit a Tutor Admin
Update a Tutor Admin’s details or role when their responsibilities change. Use the Actions menu to make the required changes and save them.
Use the interactive walkthrough below to see how to edit a Tutor Admin.
Edit a Tutor
Update a Tutor’s details, role, or cohort assignments when their responsibilities change. Use the Actions menu to make the required changes and save them.
Use the interactive walkthrough below to see how to edit a Tutor.
Reset a Tutor or Tutor Admin Password
Send a password reset email when a Tutor or Tutor Admin needs to reset their SimFlow password. Use the Actions menu to send the reset email.
Use the interactive walkthrough below to see how to reset a Tutor or Tutor Admin’s password.
Deactivate a Tutor or Tutor Admin
Deactivate a Tutor or Tutor Admin when they no longer need access to SimFlow. Use the Actions menu to deactivate their account.
Warning: The Tutor will lose access immediately after deactivation, but their data - including role, cohort assignments, and simulation history is kept, so their account can be restored later without needing to reconfigure it from scratch.
Use the interactive walkthrough below to see how to deactivate a Tutor or Tutor Admin.
Restore a Tutor or Tutor Admin
When a deactivated user needs access to SimFlow again, restore their account instead of adding them as a new user. Restoring brings their existing account back - including their previous role and cohort assignments, so they can access the platform again without being set up from scratch.
Use the interactive walkthrough below to see how to restore a Tutor or Tutor Admin.